All Systems Operational

About This Site

Welcome to Juno's Status Page. We utilize this page to keep our community informed about the operational status of our services and products, including scheduled and unscheduled maintenance. When you see an update published here, rest assured that our team is diligently working to resolve any issues and ensure the reliability of Juno's financial infrastructure, instant transactions, and stablecoin capabilities.

Uptime over the past 90 days. View historical uptime.
Juno Website Operational
90 days ago
100.0 % uptime
Today
Issuances Operational
90 days ago
100.0 % uptime
Today
MXNB Spei Operational
90 days ago
100.0 % uptime
Today
MXNB Bitso Transfer Operational
90 days ago
100.0 % uptime
Today
Redemptions Operational
90 days ago
100.0 % uptime
Today
MXN Spei Operational
90 days ago
100.0 % uptime
Today
MXN Bitso Transfer Operational
90 days ago
100.0 % uptime
Today
Conversions Operational
90 days ago
100.0 % uptime
Today
USDT/MXNB Operational
90 days ago
100.0 % uptime
Today
USDC/MXNB Operational
90 days ago
100.0 % uptime
Today
Crypto Operations Operational
90 days ago
100.0 % uptime
Today
Crypto Withdrawals Operational
90 days ago
100.0 % uptime
Today
Crypto Deposits Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

General Maintenance | Apr 15th, 2026 Apr 16, 2026 03:00-05:55 UTC

On April 15th, 2026, from 21:00 to 23:55 MXT, we will be performing scheduled maintenance on our core authentication server to improve system stability and performance.

During this 2-hour and 55-minute window, the following functions will be temporarily unavailable:

Logins & Logouts: users will be unable to start or end sessions.

Token refresh: active web/app sessions may expire and will not automatically renew.

Step-up authentication: any action requiring secondary verification (2FA) will be paused.

Identity verification: self-service credential resets and liveness checks will be offline.

Your balance and assets remain completely safe and unaffected.

Since logins will be disabled, users will be unable to initiate manual withdrawals via the interface during this window so we suggest to plan urgent transfers accordingly. Incoming transfers will continue to be processed and credited normally.

We apologize for any inconvenience this may cause. We appreciate your understanding as we work to improve the platform.
Posted on Apr 09, 2026 - 21:04 UTC
Apr 14, 2026
General maintenance | April 14th, 2026
Completed - The scheduled maintenance has been completed.
Apr 14, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 13:00 UTC
Scheduled - On Tuesday, April 14th, starting at 07:00 CST and lasting for 1 hour, we will be performing general maintenance to enhance our services.

During this 1-hour window, issuances and redemptions via SPEI and Bitso Transfer within the Juno platform might experience a disruption.

We expect all services to resume normal operations immediately following the completion of the maintenance.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems.

Please rest assured that your funds will remain secure at all times.

If you have any questions, please reach out to our team at operaciones@buildwithjuno.com.

-----------------------------------

El martes 14 de abril, a partir de las 07:00 CST y con una duración de 1 hora, realizaremos un mantenimiento general para mejorar nuestros servicios.

Durante esta ventana de 1 hora, las emisiones y redenciones a través de SPEI y Bitso Transfer dentro de la plataforma Juno podrían experimentar una interrupción.

Esperamos que todos los servicios reanuden sus operaciones normales inmediatamente después de completar el mantenimiento.

Pedimos disculpas por cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la confiabilidad y el rendimiento de nuestros sistemas.

Tenga la seguridad de que sus fondos permanecerán seguros en todo momento.

Si tiene alguna pregunta, comuníquese con nuestro equipo en operaciones@buildwithjuno.com.
Apr 7, 21:11 UTC
Delays with SPEI MXN
Resolved - This incident has been resolved.
Apr 14, 00:36 UTC
Identified - We are currently investigating an issue causing delays with all MXN transactions (deposits and withdrawals via SPEI). Our engineering team is working to identify the root cause and restore normal processing as quickly as possible.

We apologize for any inconvenience this may cause.

------------------------------------------

Actualmente estamos investigando un problema que está causando retrasos en todas las transacciones de MXN (depósitos y retiros vía SPEI). Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restablecer el procesamiento normal lo antes posible.

Lamentamos cualquier inconveniente que esto pueda causar.
Apr 14, 00:26 UTC
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
General maintenance | April 11th, 2026
Completed - The scheduled maintenance has been completed.
Apr 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 12:30 UTC
Scheduled - We will conduct scheduled maintenance on April 11th, 2026, from 12:30 to 13:00 UTC. During this planned activity, deposits and withdrawals for MXN will be unavailable

We expect the services to resume normal operations immediately following the completion of the maintenance. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems.

Rest assured, your funds will remain secure at all times.

If you have any questions, please reach out to our team at operaciones@buildwithjuno.com.

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Realizaremos mantenimiento programado el 11 de abril de 2026, de 12:30 a 13:00 UTC. Durante este período, no se podrán realizar depósitos ni retiros de MXN.

Esperamos que los servicios se reanuden con normalidad inmediatamente después de finalizar el mantenimiento. Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la confiabilidad y el rendimiento de nuestros sistemas.

Tenga la seguridad de que sus fondos permanecerán protegidos en todo momento.

Si tiene alguna pregunta, por favor póngase en contacto con nuestro equipo en operaciones@buildwithjuno.com.
Apr 1, 05:26 UTC
General maintenance | April 11th, 2026
Completed - The scheduled maintenance has been completed.
Apr 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 06:00 UTC
Scheduled - We will conduct scheduled maintenance on April 11th, 2026, from 6:00 to 9:00 UTC. During this planned activity, our SPEI infrastructure services might present degradation, impacting in issuances and redemptions via SPEI.

Issuances and Redemptions via Bitso Transfer won't be affected.

We expect the services to resume normal operations immediately following the completion of the maintenance. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems.

Rest assured, your funds will remain secure at all times.

If you have any questions, please reach out to our team at operaciones@buildwithjuno.com.

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Realizaremos mantenimiento programado el 11 de abril de 2026, de 00:00 a 3:00 CST. Durante este período, nuestros servicios de infraestructura en SPEI podrían presentar degradación impactando los tiempos para completar las transacciones.

Issuances y Redemptions en Bitso Transfer no serán afectados.

Se espera que los servicios se reanuden con normalidad inmediatamente al finalizar el mantenimiento. Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la confiabilidad y el rendimiento de nuestros sistemas.

Tenga la seguridad de que sus fondos permanecerán protegidos en todo momento.

Si tiene alguna pregunta, por favor póngase en contacto con nuestro equipo en operaciones@buildwithjuno.com.
Apr 2, 14:45 UTC
Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
Service Disruption: Consumer Withdrawals Unavailable
Resolved - The issue affecting our withdrawal service has been fully resolved, all withdrawal routes—including MXN, PIX, ARS, have been re-enabled and are now fully operational. Our team has verified end-to-end transactions across all platforms, and monitoring shows that service levels have returned to normal.

We apologize for the inconvenience and appreciate your patience.

-----------------------------------

El problema que afectaba nuestro servicio de retiros ha sido completamente resuelto. Tras la estabilización de nuestros sistemas de bases de datos, todas las rutas de retiro —incluyendo MXN, PIX, ARS y Lightning Network— han sido reactivadas progresivamente y operan con normalidad. Nuestro equipo ha verificado transacciones de extremo a extremo en todas las plataformas y el monitoreo confirma que los niveles de servicio se han normalizado. Lamentamos los inconvenientes y agradecemos su paciencia.
Apr 8, 22:19 UTC
Update - We are continuing to investigate the issue. As a precautionary measure, we are temporarily disabling MXN withdrawals.

-------------------------------------

Continuamos investigando el problema. Como medida de precaución, estamos desactivando temporalmente los retiros de MXN.
Apr 8, 20:43 UTC
Investigating - We are currently investigating an issue affecting the our withdrawal service. Users are experiencing failures when attempting to initiate withdrawals across all currencies and payment methods.

We apologize for the inconvenience and will provide another update as soon as we have more information or a timeline for recovery.

-------------------------------------

Actualmente estamos investigando un problema que afecta a nuestro servicio de retiros. Los usuarios están experimentando fallas al intentar iniciar retiros en todas las criptomonedas y métodos de pago.

Pedimos disculpas por los inconvenientes y proporcionaremos una nueva actualización tan pronto como tengamos más información o un cronograma para la recuperación del servicio.
Apr 8, 20:12 UTC
Apr 7, 2026
Delays with SPEI MXN
Resolved - This incident has been resolved.
Apr 7, 02:14 UTC
Identified - We are currently investigating an issue causing delays with all MXN transactions (deposits and withdrawals via SPEI). Our engineering team is working to identify the root cause and restore normal processing as quickly as possible.

We apologize for any inconvenience this may cause.

------------------------------------------

Actualmente estamos investigando un problema que está causando retrasos en todas las transacciones de MXN (depósitos y retiros vía SPEI). Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restablecer el procesamiento normal lo antes posible.

Lamentamos cualquier inconveniente que esto pueda causar.
Apr 7, 00:45 UTC
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

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