All Systems Operational

About This Site

Welcome to Juno's Status Page. We utilize this page to keep our community informed about the operational status of our services and products, including scheduled and unscheduled maintenance. When you see an update published here, rest assured that our team is diligently working to resolve any issues and ensure the reliability of Juno's financial infrastructure, instant transactions, and stablecoin capabilities.

Juno Website Operational
90 days ago
100.0 % uptime
Today
Issuances Operational
90 days ago
99.94 % uptime
Today
MXNB Spei Operational
90 days ago
99.94 % uptime
Today
MXNB Bitso Transfer Operational
90 days ago
99.94 % uptime
Today
Redemptions Operational
90 days ago
99.83 % uptime
Today
MXN Spei Operational
90 days ago
99.71 % uptime
Today
MXN Bitso Transfer Operational
90 days ago
99.94 % uptime
Today
Conversions Operational
90 days ago
99.99 % uptime
Today
USDT/MXNB Operational
90 days ago
100.0 % uptime
Today
USDC/MXNB Operational
90 days ago
99.98 % uptime
Today
Crypto Operations Operational
90 days ago
100.0 % uptime
Today
Crypto Withdrawals Operational
90 days ago
100.0 % uptime
Today
Crypto Deposits Operational
90 days ago
100.0 % uptime
Today
MXNB Bridge Operational
90 days ago
94.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 17, 2026

No incidents reported today.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
Resolved - This incident has been resolved.
May 13, 22:59 UTC
Monitoring - We have implemented a fix to resolve the issues with SPEI transaction processing on the Juno platform. Initial monitoring confirms that transactions are now completing automatically as expected.

We will continue to closely monitor the system to ensure continued stability.

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Hemos implementado una solución para resolver los problemas en el procesamiento de transacciones SPEI en la plataforma Juno. El monitoreo inicial confirma que las transacciones se están completando automáticamente según lo previsto.

Continuaremos monitoreando el sistema de cerca para garantizar su estabilidad.

May 13, 21:01 UTC
Identified - Our engineering team has identified the cause of the processing delay and is currently working on a fix to restore automatic completion for SPEI transactions.

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Nuestro equipo de ingeniería ha identificado la causa del retraso en el procesamiento y actualmente está trabajando en una solución para restablecer la finalización automática de las transacciones SPEI.

May 13, 20:32 UTC
Investigating - We are currently investigating an issue affecting SPEI-based MXN redemptions and issuances. Users may experience delays in transactions automatically completing at this time.

Our engineering team is actively working to resolve the bottleneck and restore normal processing. Please be assured that all funds remain secure.

We apologize for the inconvenience and will provide further updates as soon as they are available.

If you have any questions, please reach out to our team at operaciones@buildwithjuno.com.

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Actualmente estamos investigando un problema que afecta las emisiones y redenciones de MXN vía SPEI. Los usuarios pueden experimentar retrasos en la finalización automática de sus transacciones en este momento.

Nuestro equipo de ingeniería está trabajando activamente para resolver este inconveniente y restablecer el procesamiento normal. Tengan la seguridad de que todos los fondos se encuentran seguros en todo momento.

Lamentamos los inconvenientes causados y proporcionaremos más actualizaciones en cuanto estén disponibles.

Si tiene alguna pregunta, por favor póngase en contacto con nuestro equipo en operaciones@buildwithjuno.com.

May 13, 17:11 UTC
May 12, 2026
Completed - The scheduled maintenance has been completed.
May 12, 14:00 UTC
Update - Maintenance is taking longer than initially anticipated. Our team is working to restore full functionality as quickly as possible. Your funds remain safe and no action is required on your part.

We will notify you as soon as the upgrade is complete. Thank you for your continued patience!

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El mantenimiento está tomando más tiempo de lo previsto. Nuestro equipo está trabajando para restaurar la funcionalidad completa lo más rápido posible. Tus fondos permanecen seguros y no es necesario que realices ninguna acción por tu parte.

Te notificaremos tan pronto como la actualización se haya completado. ¡Gracias por tu paciencia!

May 12, 12:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 11:00 UTC
Scheduled - We will conduct scheduled maintenance on Tuesday, May 12th, 2026, from 11:00 to 13:00 UTC (05:00 to 07:00 CST).

During this window, deposits and withdrawals for SPEI will be unavailable. We expect services to resume normal operations immediately following the completion of the maintenance.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems. Rest assured, your funds remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

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Realizaremos tareas de mantenimiento programadas el martes 12 de mayo de 2026, de 11:00 a 13:00 UTC (de 05:00 a 07:00 CST).

Durante este periodo, no estarán disponibles los depósitos ni los retiros de SPEI. Esperamos que los servicios se reanuden con normalidad inmediatamente después de finalizar el mantenimiento.

Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la fiabilidad y el rendimiento de nuestros sistemas. Tenga la seguridad de que sus fondos permanecen protegidos en todo momento.

Si necesita más ayuda, póngase en contacto con nuestro equipo de Atención al Cliente en https://support.bitso.com/.

May 7, 05:00 UTC
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.